Leak detection specialists
Return Policy
At North 42 Sales, your satisfaction is our priority. If you're not fully satisfied with your purchase, we’re here to help.
🔁 Returns & Exchanges
- New, unopened products may be returned within 30 days of delivery for a full refund of the product cost.
- Items must be in resalable condition with all original packaging and accessories.
- Customers are responsible for return shipping unless the item was defective or sent in error.
- Special order items, used products, and installed equipment are not eligible for return.
🛠️ Defective Products
If you believe your item is defective, please contact us before sending it back. Many issues can be resolved quickly through the manufacturer’s support.
- We may request a manufacturer case number or a photo/video to assist.
- If a return is approved, we will provide instructions on how to proceed.
- Final assessment and replacement/refund decisions are made at our discretion in collaboration with the product manufacturer.
📍 Contact Us
If you have any questions or need support, don’t hesitate to reach out:
📧 Email: info@north42sales.com
📞 Phone: 519-791-4943
📍 Location: Windsor, Ontario, Canada
- Specializing in leak detection and automatic shut-off
- Since 2010
- and WASENS wireless products
- FloodMaster
- Based in Windsor, Ontario
- Canadian
- Residential, multi-family, commercial and healthcare
- Homes to hospitals
Who we protect
Every property has its own risks. Pick yours to see the systems we recommend.
- Homes and cottages Water heaters, laundry rooms and properties that sit empty for days at a time. See solutions
- Multi-family and condos Stop one unit's leak from becoming every unit's problem. See solutions
- Commercial buildings Mechanical rooms, HVAC pans, server rooms and tie-ins to your building systems. See solutions
- Healthcare and assisted living Protection for facilities where downtime and water damage aren't an option. See solutions
How we help you choose
- 01 Tell us about your property Share the building type, what you want to protect and any plumbing details you have.
- 02 Get a recommendation We match the right shut-offs, sensors and accessories to your fixtures and pipe sizes.
- 03 Get a quote You receive a clear quote, plus data sheets and install manuals for your contractor.
Let's keep the water in the pipes.
Have a project or a question about a product? Send us the details or give Brian a call.
info@north42sales.com